Unified Inbox
One thread per lead. Always.
Texts, calls, transcripts, summaries — together, in chronological order, ready for your team to jump in.
Cross-channel timeline
Every message and call recap in one stream — no tab switching.
Live takeover
Take over a conversation instantly. VartAI hands off and stays out of the way.
Smart notifications
You only hear about conversations that need a human.
Built for teams, not just one inbox
Assign conversations, leave internal notes, mention teammates — without ever pulling the lead out of the thread they started in.
- ✓Assign and reassign conversations
- ✓Internal notes with @mentions
- ✓Saved replies and snippets
- ✓Mobile-friendly takeover from anywhere
- ✓Conversation status workflow
- ✓Search across every past thread
What teams get back
Less tab-switching. More closing.
Reps lose meaningful time every day jumping between SMS, dialer, email, and CRM. One thread per lead closes the gap.
SMS
Voice
Voicemail
Notes
One thread · Sarah K.
~9%
of an average rep's time is lost just switching between sales tools
Source: Salesforce, State of Sales (context-switching cost)
1,100+
apps the typical mid-market sales/marketing org now operates — most never talk to each other
Source: Okta, Businesses at Work report
1
Thread per lead
~40%
Less time in tools
< 10s
To take over a live chat
100%
Conversations searchable